2018 Cancellation and Substitution/Transfer Policy
Cancellation and Refund Policy
All requests for refunds must be in writing and received within 30 days of registration. A $75 administrative fee will be assessed for cancellations received within 30 days of registration. Refunds will not be issued for cancellations made after 30 days from registration or for registrations made 30 or less days prior to the start of the event. Exhibitor and sponsor complimentary passes may not be issued to non-employees. Refunds will not be issued to speakers who register outside of the speaker registration portal. Any additional fees (i.e. tour, pre-conference workshop and partner association workshop fees) are non-refundable. Persons who register and fail to attend will not receive a refund. Refunds will be processed within 30 days of the conference. There are no exceptions to this cancellation policy. Please send cancellation requests to Ellen Kelley at firstname.lastname@example.org. Cancellation requests must be made in writing.