Ethics in Behavioral Healthcare Business Operations​

Nashville, TN - Wednesday, February 15, 2017 at 11am-1pm (CT)

Thank you to our sponsors!



Neisha Zaffuto 
President, Medivance Billing Service, Inc.

Throughout the Behavioral Health industry, Neisha Zaffuto is known as a veteran facility advocate. This is primarily because of the commitment and hard work she puts into every facility she works with. As founder of Medivance, Neisha understands how vital an outsourced billing company is to a behavioral health facility. This is why attention to all details are met and a blueprint founded on transparency, knowledge and results are etched into the Medivance structure.
“We have created a business model that will not only grow our company but will allow a facility to truly maximize on their revenue.”
Walter H. Boone
Partner, Balch & Bingham LLP
Walter Boone is a partner with Balch & Bingham, LLP, a corporate law firm with offices across the Southeastern United States. Balch is recognized for its deep experience serving clients in regulated industries and for our established practices in healthcare, labor and employment, real estate, government relations and mergers and acquisitions. With a complementary team of attorneys across multiple disciplines, Balch is dedicated to serving as a trusted advisor to the behavioral healthcare industry.  Walter has more than twenty-five years of experience as a trial lawyer in general, commercial and insurance litigation.  Walter's experience in trying lawsuits has taught him how to identify key issues, target resources and discovery on those issues, seek and force early resolution, deliver efficient results, and tell the story at trial that needs to be told.  More importantly, Walter’s extensive litigation background has positioned him to provide effective counsel to the alcohol and drug treatment industry on how to remain in compliance with regulatory and statutory requirements, avoid litigation, and maintain the highest ethical standards.
Benjamin Jones
Executive Director, Life of Purpose Middle Tennessee

As the Executive Director of Life of Purpose Middle Tennessee, Ben’s responsibilities include supervising and managing the staff while working with them to create an environment where the clients and staff are comfortable. He is also involved in advocating for services regarding people in recovery and making an effort to get the community involved in the recovery movement. Ben is committed to motivating and empowering the clients and working with other members of the executive leadership team in order to help as many young adults suffering from substance use disorders as possible.

In 2014, Ben started at Life of Purpose as a behavioral health technician. In this position, he learned how to communicate with clients, allowing him the opportunity to assist them in overcoming their struggles and continuing to push forward. Ben had many opportunities to de-escalate clients in high-stress situations, which prepared him to move forward in his career. After about one year, Ben was promoted to case management, which involved assisting clients with getting back into school, monitoring their grades, obtaining transcripts, and handling legal issues. He loved observing the clients’ demeanors change when they became enrolled in college, because they saw that there was hope for their future. Ben later became an admissions counselor, working closely with the families of the clients in order to inform them about the program and ensure that it was a perfect fit for them. He also facilitated tours with families and professionals in the field. Ben also spent a year as an intern counselor at Life of Purpose. Throughout his time as an intern, Ben would facilitate groups, carry a case load, and complete documentation, gaining experience and knowledge from the rest of the clinical team.

Ben graduated with his Master of Science in Applied Psychology from Lynn University. He received his Bachelor of Science at Middle Tennessee State University.

Ben is originally from Murfreesboro, Tennessee.