Name
W04 - Effective Techniques for Dealing with Highly Resistant Clients (3 CE)
Date & Time
Wednesday, March 7, 2018, 1:30 PM - 4:45 PM
Clifton Mitchell, PhD
Description
Clifton Mitchell PhD, is an international clinical trainer and keynote speaker who has 23 years of experience. He is also author of: Effective Techniques for Dealing with Highly Resistant Clients.
 
Upon completion of this session, attendees will be able to:
  • Differentiate between conventional and modern definitions of resistance.
  • Conceptualize resistance in a manner that empowers them to avoid, circumvent, and utilize it for client benefit.
  • Describe and understand the most common errors therapists make that foster and promote client resistance. Explain the pitfalls of over-questioning when working with resistant clients and how to employ more effective alternative approaches.
  • Identify basic, overriding principles for dealing with resistance in therapeutic environments. Explain the importance of tending to each principle in therapeutic relationships in order to tactfully manage resistance.
  •  Understand methods for dealing with common difficulties such as “Yes, but…” responses.
Workshop Curriculum:
Understanding Perceived Resistance
  • Developing a personal philosophy for managing resistance
  • Caring for the therapist: Resistance management = stress management
  • Conventional definitions
  • Alternative perspectives: Empowering therapists
Critical Principles for Maximizing the Potential for Movement
  • Do the unexpected
  • Slowing down to go faster
  • It’s all in the details
  • Empathy and the real reason people change the perils of assuming a knowing attitude
  • Your client is not making progress toward what?
  • Just what is a therapist?
“To Ask or Not to Ask? That is the Question”
  • The problems with questions
  • When not to ask
  • Quelling the urge to ask
  • Utilizing the curious command for gentle movement
  • Using the question wisely
Managing "I Don’t Know" Responses
  • Just what does "I don’t know" mean?
  • Responding to "I don’t know"
  • How to avoid "I don’t know" responses
  • The classic pretend technique: The good and the bad
  • Advanced responses
 
NOTE:  There will be a break from 3:00 pm- 3: 15 pm